Director of Rooms 房务总监
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Position: Director of Rooms 房务总监
Job no: 540492
Employment type Full time
Property / Office: Mandarin Oriental Pudong, Shanghai
Location: Shanghai, China
Department: Rooms, Management (Director)
The Director of Rooms reports to the Hotel Manager and oversees directly all Front Office and Housekeeping colleagues, including Front Office Manager, Executive Housekeeper, Telephone Manager, Chief Concierge, and Chief Butler.
房务总监向酒店经理汇报工作,全面直接管理前厅和客房部的同事,包括前厅经理,行政管家,总机经理,礼宾部经理和首席管家。
Requirements
Educational level
·Diploma/Degree in Hotel Management
Work experience
·At least 2 years experience at the same position in a hotel of similar deluxe international standard
Job knowledge
In depth knowledge of Housekeeping, Front Office and Laundry operations
Knowledge of Revenue management, PMS and reservations
Experience dealing with all levels including owners, corporate offices, support staff and all hotel employees
Excellent overall communication skills
Able to multi-tasks
The ability to work well in a team environment
Knowledge on contract skill experiences
Knowledge efficiency on complain handling situation
Train the trainer
Personal qualities
职位要求
教育水平
· 酒店管理本科或文凭
工作经验
·至少2年在相同职位有过管理经验,国际五星级酒店优选考虑
工作知识
了解微软办公软件和酒店的PMS系统
必须拥有良好的英文读写能力
Advertised: 22 Aug 2024 China Standard Time Applications close: 31 Oct 2024 China Standard Time
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