Front Office Agent 前厅接待
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Position: Front Office Agent 前厅接待
Job no: 508815
Employment type Full time
Property / Office: Mandarin Oriental Pudong, Shanghai
Location: Shanghai, China
Department: Front Office
Scope of Position
The Front Office Agent will meet and exceed guest expectations by providing efficient and courteous Front Desk services in accordance with Legendary Quality Experiences
Requirements
Hotel Management School Graduate
2 years Work experience hotel experience in a hotel of similar deluxe standing
A ble to stand for extended periods of time
Experience dealing with all levels including owners, corporate officers, support staff and all hotel employees
Excellent overall communication skills
Able to multi task
The ability to work well in a team environment
Strong desire to provide excellent guest service
Must possess good command of written and verbal English Language
Must possess good command of written and verbal Mandarin Language
Possess a pleasant and outgoing personality
职责范围
前厅接待需根据个性化优质服务体验,通过提供迅速有礼的前台服务满足和超越客人的期望。
职位要求
酒店管理学校毕业
2年高档酒店相关工作经验
有经验来处理各个层面,包括业主,管理者,支持员工和所有酒店同事
良好的交流技巧
有能力处理多项工作和任务
可以在团队的环境里努力地工作
必须拥有良好的中英文口语读写能力
拥有友善和外向开朗的个性
Advertised: 17 Aug 2020 China Standard Time Applications close: 21 Mar 2025 China Standard Time
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