Hotel Manager
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Position: Hotel Manager
Job no: 530819
Employment type Full time
Property / Office: Mandarin Oriental, Saigon
Location: Ho Chi Minh City, Vietnam
Department: Executive
JOB DESCRIPTION
follows, respects & enforces Mandarin Oriental Hotel Group standards, e.g. Code of Conduct, Sustainability Guidelines, FLHSS&E Guidelines and Legendary Quality Experience Standards as well as our Vision, Mission and Guiding Principles
oversees the operations functions of the hotel
holds regular briefings and meetings with all head of departments
handles complaints, and oversees the service recovery procedures
supports HOD's for the execution of all activities and functions
stays accountable for responsibilities of department heads
manages budgets and financial plans and is accountable for revenues, profit and expenditure
coordinates the development of key performance goals for functions and direct reports
participates in recruiting, training and monitoring staff
meets and greets guests
addresses problems and troubleshooting
carries out inspections of property and services
ensures compliance with licensing laws, health and safety and other statutory regulations
supports property audits and reviews
drives innovation, creativity and change
Advertised: 09 Aug 2022 SE Asia Standard Time Applications close:
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