Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. 

Mandarin Oriental, Doha

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations.

Main Responsibilities

• Enhance previous knowledge gained in school and internships and place it into practice
• Carry out all required tasks of rank-and-file roles and up to supervisory level in a progressive manner as part of the development
• Support the respective Outlet Manager in operational and administrative aspects of the outlet
• Understand and follow Mandarin Oriental’s culture and standards in the daily duties
• Shadow the respective Outlet Manager or Assistant Manager and understand their main duties
• Ensure that reservations are managed well within the outlet and seating capacities are effectively maximised
• Learn to take ownership of all related tasks assigned by the management team
• Assist the management team to plan and execute special promotional activities for the outlets
• Have a good understanding of food and beverage offerings and be able to verbally explain those to guests
• Learn and perform any tasks related to billing per hotel standards and cashiering policies
• Analyse and study each department assigned to and acquire a good understanding of all corresponding sequences of service and outlets concepts
• Be involved in all stewarding related administrative matters and learn about and contribute to the overall HACCP system

Requirements

• Completed Degree or Higher National Diploma in Hospitality / Hotel Management from renowned global hospitality school
• Minimum 1 year of full time work experience
• Previous experience working in a Hotel or luxury customer focused environment would be beneficial
• Previous experience working in the Middle East would be beneficial
• Previous experience being part of a Team environment
• Ability to understand guest needs and expectations and to deliver superior customer service
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If you are interested in joining our team apply today!